usb 1-1.3: reset high-speed USB device number 4 using xhci_hcd | Geekworm

usb 1-1.3: reset high-speed USB device number 4 using xhci_hcd

KI

Kevin Izzet
12/7/20, 6:23 PM

Hi,

I have a Rpi 4 8G with an x708 UPS and X828 SDD/HDD boardes attached and alos using a geekwork 5v 4a power supply and I'm seeing the below errors on the raspberry pi OS syslog, I'm concerned that this may cause issues on the attached SSD which is used for booting the OS.

Dec 7 10:13:00 jurassic kernel: [236392.530441] xhci_hcd 0000:01:00.0: WARN Cannot submit Set TR Deq Ptr
Dec 7 10:13:00 jurassic kernel: [236392.530449] xhci_hcd 0000:01:00.0: A Set TR Deq Ptr command is pending.
Dec 7 10:13:01 jurassic kernel: [236392.630803] usb 1-1.3: reset high-speed USB device number 4 using xhci_hcd

Does anybody know if this is a known issue and or how to resolve as I'm seeing the above every 30 seconds issue and concerned over how it might affect the SSD, general searches don't appear to provide any help.

OS

5.4.72-v7l+ #1356 SMP Thu Oct 22 13:57:51 BST 2020 armv7l GNU/Linux

Kevin

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j

jeromebarlow
9/24/25, 6:16 PM
Hi Kevin,

These xhci_hcd warnings and USB device resets are often related to USB controller or device communication issues. Since your SSD is connected via USB through the X828 board, repeated resets could indeed impact stability or performance.

A few things you might try:
- Update your Raspberry Pi OS and firmware to the latest versions, as newer kernels often have USB controller fixes. space waves
- Check your USB cables and connections for any faults or loose contacts.
- Try powering the Pi and SSD setup with a higher-quality or higher-amp power supply to ensure stable power delivery.
- Look into whether there are known compatibility issues between your specific X828 board and the Pi OS version you’re running.
If the problem persists, consider checking logs for any filesystem errors on the SSD, and back up important data regularly.

Hope this helps! Let me know if you need more info.
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