X880 does not detect 3.5 HDD

• NAS
• pi4 nas
• x880

• SF

  Shehan Fernando

  11/3/22, 4:53 AM

  I bought an x880 to build NAS with my Pi4. I was planning to attach one 2.5 Laptop hard disk and a 3.5 Desktop hard disk. But unfortunately, the 3.5 desktops hard disk is not detecting. A blue light keeps blinking. I don't think power is an issue because I'm using a 12v 5A power supply. Can anyone can give me a hint on how I could get it work? Thanks in Advance.

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• LZ

  Lisa ZHANG Admin Staff member

  11/3/22, 10:23 AM

  Hi，

  Please use the same type of hard drive,HDD+HDD or SSD+SSD； an error will be reported when using SSD+HDD. 

  PS：It is recommended to use an SD card to install the system.

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• SF

  Shehan Fernando

  11/3/22, 2:37 PM

  @Lisa ZHANG

  Thanks for the reply. But even with one HDD attached, 3.5 hard disks not working. Here are the Hard disks I have tried. Both of these Hard disks are not recognized. 

  

  2nd hard disk in the image (2Tb one) is a fat (not slim) hard disk. When I attached it, it will keep doing the beep sound and blinking that blue led.

  
  P.s - But it is working for 2.5 disks  

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• LZ

  Lisa ZHANG Admin Staff member

  11/4/22, 9:46 AM

  @Shehan Fernando 

  Hi，

  What power supply are you using? Could you please send us a test video? Thanks

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