Shipping policy

Order Status

Paid/Unfulfilled - The payment for your order has been completed. We have received your order and we are preparing your shipment package.

Fulfilled - We have filled in the shipping tracking number, and your package has been sent.

Customs, Duties and Taxes

Our Term is FOB Shenzhen which DOESN'T include custom fee. You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company.

Below are the customs duties and VAT of several commonly encountered countries, provided for reference purposes only. Please note that the actual charges may vary and are subject to the local authorities.

European Union

International VAT

VAT is charged on all low-value orders shipping within the EU. This applies to all 27 member states. The VAT rate varies by country.(Range from 19% to 25%) All orders with a subtotal below 150 EUR are eligible. The VAT rate will be applied on the order total, which includes shipping costs. Exemptions are not available.

Import Duties

Imported goods with a value exceeding 150 euros will be subject to a tariff of approximately 3.7%.

United Kingdom

International VAT

VAT is charged on all low-value orders shipping to the United Kingdom. There is a 20% VAT rate on goods valued up to £135. Exemptions are available to some businesses.

Import Duties

Imported goods with a value exceeding 135 pounds will be subject to a tariff of approximately 2.0%.

United States

Import Duties

Goods with an import value exceeding 800 US dollars will be subject to a tariff of 25.0%

Canada

The tariff rates in Canada range from 0% to 35%, with an average rate of 8.56%. Additionally, different provinces may impose varying rates of sales tax. Imported goods with a Free on Board (FOB) value not exceeding 20 Canadian dollars are exempt from customs duties, value-added tax (VAT), provincial sales tax, or unified sales tax.

Brazil

Import Duties

Import duties in Brazil range from 0% to 35%, with an average rate of 22.77%. Brazil implements a simplified tax system where imported goods with a value between 50 US dollars and 3000 US dollars, shipped via postal service or express delivery, are subject to a fixed unified import tax of 60% of the CIF value. Under the simplified tax system in Brazil, for goods with a value between 50-3000 US dollars, there is a state sales tax of 18% imposed on the sum of the CIF value and import duties.

Other taxes

*IPI (Industrialized Products Tax): It is a federal consumption tax imposed on the CIF value at rates ranging from 0% to 300%.

*PIS (Social Integration Program), PASEP (Public Servant Property Formation Tax), and COFINS (Social Security Contribution) are all federal consumption taxes calculated based on the CIF value, customs duties, and IPI tax.

*Storage Fee: 1% x (CIF value + customs duties)

*Air Handling Fee: 1 BRL per 0.015 kg

*Airport Fee: 50% x (storage fee + air handling fee)

*Customs Clearance Fee: A flat fee of 30 BRL per cargo vessel.

India

Import Duties

The tariff rate in India is 7.5% CIF.

Other taxes and charges include:

*Goods and Services Tax (GST): 18.0% (CIFD + SOCIAL_WELFARE_SURCHARGE)

*Social Welfare Surcharge: 10.0% BCD

*Unloading Charges: 1% x CIF value

*Countervailing Duty: 0% or 6% or 12% x (CIF value + unloading charges)

*Education Cess (Basic Education + Higher Education): 3% x (CIF value + countervailing duty)

*Anti-dumping Duty: 4% x (CIF value + unloading charges + countervailing duty + education cess)

Shipping Method

Shipping Method via	Delivery Area	Delivery Time(business day)	Tracking No.	Weight Limit
4PX Small Packets Air	Partial Countries	/	YES	< 2KG
DHL/UPS	Asia	2-5	YES	No Limit
	Western EU	3-6	YES	No Limit
	Eastern EU	3-6	YES	No Limit
	North America	3-6	YES	No Limit
	Australia	3-6	YES	No Limit
	South America	3-6	YES	No Limit
	Africa	4-7	YES	No Limit
EMS	Russian	6-30	YES	No Limit

 

PS: If your shipping address zip code is belong to remote area of the shipping carrier DHL/UPS/Fedex, there will be extra charge for the remote areas. The shipping fee we charged does not include the fees related with extra charge for the remote areas.

Remote Area Services for DHL: https://mydhl.express.dhl/us/en/ship/surcharges.html

EMS

As the default shipping method for orders to Russia. Tracking information is available.

If EMS is disabled, we will change to an alternative shipping method under the suggestion of our carrier.

4PX Small Packets Air

We choose 4PX as our freight forwarder to deliver packages.

1. Small Packets Air includes HK post, 4PX post and so on.
2. Orders contain battery, liquid and magnet cannot be shipped by 4PX Small Packets Air.
3. This shipping service usually takes up to 15-30 business days but it is not guaranteed and unstable. Delays are possible.
4. If you need faster shipment, please choose DHL/UPS/Fedex (Shipping fee paid by yourself). Or we will deliver via the default method of standard shipping. (Usually by 4PX with tracking number);
5. If we think that the order value is higher or the transportation risk is higher, we will purchase freight insurance at 4PX by ourselves.
6. Each package should not exceed 2 kg. If it exceeds 2 kg, we will negotiate with you or change to a faster DHL/UPS/Fedex shipping method, or divide the package into several packages to ship. 

Shipping Address

Please make sure that your shipping address is 100% correct with full name, a right phone number, city with right post code included, the phone number is very important in the shipping address.

Insurance

We do not offer insurance which covers you in the unlikely event that your parcel is lost or damaged by the postal services.

Reception

With standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we can't be held liable for any damage that may have occurred in transit.

Working Days / Hours

Our customer support is available. Monday through Friday: 09:00AM to 6:00PM BJT; Saturday: 9:00AM to 5:00PM BJT; Sunday: Closed.