Hell dear valued customer,
Thanks for your support with Geekworm. We hope everything with you and your family is fine.
It's been a challenging start of year 2020, and we'd like to thank you for being with us!
Now we can ship out the orders as usual, and you can feel free to place any orders, the products are in stock if it appears in stock, if happen to be out of stock, you will get an email notification about the details.
Due to the impact of COVID-19, all the orders will have shipping and delivery delays. As now the airfreight are very tight, the parcels need to wait for some specific time before go out. Also the delivery time also related with the destination country post office. Please also pay attention to the postal delivery changes at your country.
This situation is also suitable for fast shipping way like DHL... Now the DHL has about 10-15 days delay before get on the airfreight.
Some logistics services have been restricted amidst international travel bans and reduction in flights caused by COVID-19.
This is really out of our control, if your package still not arrive a long time, please be patient to wait some more time or contact us for checking the details.
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Statement：
1. We have to increase shipping fee due to the price of logistics services changes every week. We get 2 times price change from logistics services(4PX) in April 2nd and April 7th. Please understand about this situation. If the shipping price is drop down later, we will do the change accordingly.
2. Now the fast shipping way DHL delays serious, it will have about 2 weeks delay before the package can be shipped out, as the flight is very limited, all shipments to be scheduled and waiting for the flights in queue takes a longer time than usual.
3. We will choose the most reliable shipping way to make shipments. But there still will have transportation delays.
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Here we’d like to share some useful tips for you to keep yourself and your loved ones healthy.
Protect Yourself
1. Frequently wash your hands with water and soap for at least 20 seconds especially after you have been in a public place.
2. Avoid touching your eyes, nose, and mouth with unwashed hands.
3. Avoid crowded places, and avoid close contact with people who are sick.
Protect Other People
1. Cover coughs and sneezes with a tissue or use the inside of your elbow.
2. Wear a mask if you feel sick, especially when you are around other people.
3. Clean and disinfect frequently used surfaces on a daily basis.
4. Stay informed.