Geekworm accept order cancelation but not all orders can be cancelled. Please contact with us by firstname.lastname@example.org as soon as possible to confirm if you need to cancel your order.
1. If the order still not ship out, we can cancel the order and issue the refund for you.
But sometimes the order has already been shipped out but tracking number is not update in time as the shipping carrier still not provide the tracking number, in this situation, the order can not be canceled.
2. After the tracking number is filled in, it indicate that the order has already been shipped out, so the order can not be canceled now, hope to get your understanding!