Before you read on i have submitted an email to Cindy in hope that something is either faulty or simply a bad manufaturing design or simply incompatible setup that is causing major issues.
I have a real problem and since Bluetooth and WIFI only work from a maximum of 2ft from case i decided to buy a Bluetooth and WIFI dongle. The reason for this was to link up a keyboard and mouse and connect anything else i require. It seems Bluetooth and Wifi dongles do not work connected to any of the USB connections much like the in built bluetooth and wifi, hence the reason i purchased the dongles to try and fix this, which it didn't.
So i decided to try an alternative method, which was use a 1m USB male to USB female wired connection that seems to have solved the problem if i hold it away from case, however this is not how i envisaged this setup as i was looking for a minimalistic look without the additional cost of bluetooth & wifi adapters with USB cables being used as an antenna.
It seems no matter what USB port i use on this box, the case is interfering with both Bluetooth and WIFI signals making my setup completely useless.
What is causing this interference within the case regarding inbuilt bluetooth/wifi and external bluetooth/wifi???
Because as far as i'm concerned this is not working with alternative methods. I am open to any help before i return this.
Not only is this a major problem, other underlying issues like power off, reboot simply do not work as others have suggested. The only way i did manage to turn it off is by using George Feichters script in his post. Even so, the monetary switch to do a basic shutdown or reboot simply does not work!
My setup = Pi4b....X829 Dual 2.5" SATA HDD/SSD Shield+X829-C1 Case+X708 UPS&Power Mgnt Board.